Suifenhe Hexiangju Home Technology Co., Ltd.

FAQ

Home / FAQ

Frequently Asked Questions

Find answers quickly and resolve your inquiries efficiently. This section compiles the most frequently asked questions with clear, straightforward explanations to help you easily understand our services and products.
  • Do your products meet standards for European and North American markets?

    Yes. Our products are sold across Europe and North America and comply with international environmental and safety standards to meet market access requirements worldwide.

  • How do you guarantee stable raw material supply?

    We control hundreds of thousands of hectares of forest land and run 4 processing bases in Europe, which secures a stable, premium timber supply directly from the source.

  • Do you provide OEM/ODM customized services?

    Yes. We offer one-stop services from design and development to mass production, and can deliver customized solutions based on different specifications, styles and client requirements.

  • Do you have your own flooring brand?

    Yes, we launched our proprietary high-end flooring brand ZINBAHR in 2026, with the mission of delivering premium, reliable flooring products to global customers.

  • What after-sales support do you provide?

    We have built a full-cycle standardized service system covering product quality, auxiliary accessories, style matching, installation and after-sales guarantee to fully support our partners and customers.